Questions

Good to know.

How do shortlet bookings work?

Send a stay request with your dates. We send you verified options with an all-in price on WhatsApp. You only pay once you've chosen a stay and received the booking details, and we never ask you to pay a stranger's personal account.

What if I need to cancel a stay?

For standard dates you get a full refund if you cancel 14+ days before check-in, and 50% at 7–13 days. Peak dates (15 Dec – 5 Jan) need more notice. Your caution deposit is always refunded. Full details are in our booking & cancellation terms.

What does “all-in price” mean for stays?

The price we quote includes the nightly rate, cleaning, service charges and power, including generator fuel where the host provides it. If anything costs extra, we tell you before you book.

How does declutter selling work?

Send us a list and photos. We agree a price with you, list the items and find a buyer. When an item sells, we arrange pickup and pay you, minus a small commission agreed before we list. Donations are free.

Are you an agent?

We help you find and secure a home, but we work differently from the usual agent chain. You deal with one team, our Hubstars go directly to landlords, and our fee is agreed with you upfront.

How much do you charge?

One clear fee, agreed with you in writing before we start searching. It depends on the home and the rent, and we'll always tell you the exact amount before any work begins.

Do I pay to view homes?

No. We don't charge inspection fees for the homes we shortlist for you.

Which areas do you cover?

We're Lagos-focused, on both the mainland and the island. Tell us the areas you want in your request and we'll let you know how quickly we can scout them.

How do you verify a home?

Before you view, we confirm the home is available and that we're dealing with the owner or someone they've authorised. Never pay rent to anyone before you've seen the home and met the landlord or their authorised rep.

Who are the Hubstars?

Local, street-level scouts who know their neighbourhoods and landlords. Every Hubstar is ID-checked and trained by Bàmíwàlé, and works under our rules.

🛡️ Stay safe when renting in Lagos

  • Never pay rent or a shortlet deposit before you've seen the place (or a live video tour) and confirmed who owns it.
  • Bàmíwàlé only takes payment into a Bàmíwàlé business account, never a staff member's personal account.
  • Our only WhatsApp number is 0902 234 6117. If someone else claims to be us, message us to check.
  • Get every price, fee and term in writing before you pay.

Become a Hubstar or get in touch

Know your area inside out, or want to partner with us? Send a note.

Chat with Bàmíwàlé